Information We Collect
Information you give us
When you request an offer or contact us, you may provide your name, phone number, email address, and details about your vehicle — including license plate, VIN, mileage, condition, and any loan or lien information. If we purchase your vehicle, we also collect information needed to complete the transaction, such as your address, driver's license, title, and payment details.
Information collected automatically
Like most websites, we automatically collect limited technical information through cookies and analytics tools, such as your device type, browser, pages viewed, and how you arrived at our site. We use Google Analytics for this purpose.
Information from the offer tool
Our instant cash offer tool is powered by AccuTrade, a cars.com company. When you use it, information you enter is processed by AccuTrade to generate your offer. That information is handled under AccuTrade's and cars.com's own privacy practices in addition to ours.
How We Use Your Information
- Generate and deliver your vehicle offer;
- Contact you about your offer, your vehicle, or your questions;
- Complete and document the purchase of your vehicle, including title and lien payoff;
- Operate, maintain, and improve our website and services;
- Detect fraud and comply with legal, tax, and recordkeeping obligations.
How We Share Information
We do not sell your personal information. We share it only as needed to run our business:
- Don Wood Automotive Group affiliates and staff who handle your offer and purchase;
- AccuTrade / cars.com, which powers the instant offer tool;
- Service providers such as analytics, hosting, lienholders, financial institutions, and titling agencies that help complete your transaction;
- Legal and safety recipients when required by law, regulation, or to protect our rights.
Cookies & Analytics
We use cookies and similar technologies to remember preferences and measure site performance. You can control cookies through your browser settings; disabling them may affect how the site works. To opt out of Google Analytics across sites, you can install Google's opt-out browser add-on.
Your Choices
You may ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, by emailing [email protected] or calling (740) 566-1384. We will respond consistent with applicable law. We may need to retain certain records (for example, completed vehicle purchases) to meet legal and tax requirements.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are intended for adults and are not directed to anyone under 18. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version, and changes are effective when posted.
Contact Us
SellMyCarOH — a Don Wood Automotive company
900 E State St, Suite CAR, Athens, OH 45701
Phone: (740) 566-1384 · Email: [email protected]